Returns & Exchanges
At Nature Made, we want you to be completely satisfied with your sustainable fashion purchase. If you are not happy with your order, we offer free returns and exchanges on all unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid carbon-neutral shipping label to print and attach to your package.
Pack Your Items
Place your unworn garments with original tags attached into the original eco-friendly packaging to ensure a safe transit back to our warehouse.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing